ISO 9001 is world's most widely recognised quality management system standard published by the 'International Organisation for Standardisation (ISO) in 1987 and revised in 1994, 2000, 2008 & 2018 respectively. It independently confirms that your organisation is committed to achieving customer satisfaction, has system in place to capture, record and meet your client's requirements and has the ability to monitor and continuously improve its performance. The ISO 9001 certification enables you to demonstrate high level of service quality when bidding for contracts and a valid ISO 9001 Certificate shows that your organisation follows internationally recognised quality management principles.
If you want your business to be successful in today's competitive marketplace, you must be committed to providing quality. You need to strive for better customer satisfaction where possible. A quality management system based on ISO 9001 Certification can help you achieve these objectives. Because, ISO 9001 Quality Management System standard certification provide the infrastructure, procedure, processes and resources needed to help organisation both monitor and improve their performance to drive efficiencies, client service and product excellence.
Benefits of ISO 9001:2015 Certification
Highly recognised and widely accepted quality management standard in the world, ISO 9001 helps organisations to seamlessly manage and control quality across all operations. ISO 9001 is the only certifiable standard within the range of ISO 9000 standards and suitable for organisations of all sizes and sectors. Implementation of this standard is not only a job of the quality department, in fact, it is a continuous ongoing process that encompasses the entire organisation and requires buy-in from senior management to ensure that it is followed extensively across all departments. To get full recognised and certified as an ISO 9001 company, your organisation must meet the regulatory norms and requirements of the standards conforming to the 'Quality Management System'.
Some of the advantages of having ISO 9001 certification are :
Customer Service : Noticeably happy customers, as well as, customer retention and loyalty are sign of optimum customer service.
Saving on Cost : With a QMS standard applicable, organisations can incur cost saving by optimising operations and allocating resources effectively.
Enhanced Market Share : Increased market share and revenue via prompt response to business opportunities are ongoing benefits of ISO 9001 certification.
Prompt Problem Solving : Errors can be caught in earlier stages of the process and rectified with minimal costs. The possibility of future defects is also minimised and even if they do crop up, fixing them would be much faster.
Easy to Use : Documented procedures and steps help to identify procedures that are either inefficient or become obsolete. Also documentation of procedures makes it a lot easier for employees to follow.
Societal Benefits : Organisations conforming to ISO 9001 standards imply reliability and good quality. ISO 9001 standard ensures that our society get better products or services.
The ISO 9001:2015 certification audit is an essential part of becoming & staying ISO 9001 certified. It will help you : identify potential improvement to your system, ensure your organisation takes appropriate action to meet its quality objectives and ensure your quality management system complies with ISO 9001 standard. An ISO 9001 audit is a systematic, independent, objective and documented process for gathering facts. Our auditors can perform either a standard ISO 9001 audit or an audit that meets your specific requirements. Our ISO 9001 auditors use an ISO 9001 checklist to record evidences. By looking at how things are done and comparing with how they should be done, you can identify areas for improvement. UQSR is a leading ISO 9001 certification body & we offer our ISO 9001 certification services worldwide.